Privacy Policy
This Privacy Policy describes how OmniHaven (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
-
Device Information: Web browser version, IP address, time zone, cookie information, what sites or products you view, and search terms.
-
Order Information: Name, billing address, shipping address, payment information (including credit card numbers or PayPal account info), email address, and phone number. (Crucial for furniture delivery and freight tracking).
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
3. Sharing Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
-
We use PayPal and other payment gateways to power our secure checkout.
-
We share your shipping address and phone number with logistics and freight carriers to ensure the delivery of large furniture items.
4. Your Rights (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA) or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
5. Cookies
We use cookies to improve your browsing experience and to remember your shopping cart items. You can control and manage cookies through your browser settings.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help@omnihavenhome.com.