OMNIHAVEN · CONTACT

Get in Touch

Have a question about an order, product, or shipping protection? Send us a message — we usually reply within one business day.

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Contact Us

help@omnihavenhome.com

We’re happy to help with orders, returns, and product questions.

Returns & Support

30-day returns

We accept returns within 30 days. For damaged or defective items, we’ll cover return shipping and provide a prepaid return label. For other returns, customers are responsible for return shipping costs.

Response Time

Usually within 1 business day

Our customer support team typically responds within one business day.

Business Information

  • Business nameOmniHaven
  • Legal entityQingdao Qingxiangyuan Trading Co., Ltd.
  • Registered OfficeNo. 47 Kunlunshan Road, Qingdao, China
  • U.S. Fulfillment Center108-118 Brea Canyon Road, City of Industry, CA 91789
  • Emailhelp@omnihavenhome.com

New Customers Welcome Gift

Use code WELCOME100 for 10% off your first order — no minimum.

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